Built by people who were already doing the job.
Willo is not a startup's guess at what estate planners need. It is the software a support body built for its own members, after years of watching them struggle with the alternatives.
Willo is built and run by Project Will Ltd, the UK's support body for estate planners. Project Will has supported this profession since 2009 and now supports more than 500 practitioners. Willo itself was built in 2016.
Why it exists#
Estate planning in the UK is a small, scattered profession. Most practitioners work alone, often from home, on cases that carry real consequences for families. There is no regulator, no obvious place to ask a question, and — until fairly recently — a choice of software that was either built for large law firms or priced as though you were one.
Project Will started by helping families directly, moved into backing the practitioners who do that work, and built Willo because the people running it were drafting every day and could not find software they actually wanted to use. That is a less exciting origin story than most software companies tell. It is also the reason the questions in the drafting flow come in the order they do.
What else sits behind it#
Willo is one of four things Project Will run, and they are designed to connect:
| What it is | |
|---|---|
| Project Will | The support body — accreditation, a public register, community, business consultancy |
| Willo | The software. Drafting, CRM, communication, invoicing |
| Become an Estate Planner | Free UKRLP-registered training, and an optional coached programme |
| Ask an Estate Planner | Where members of the public find and compare accredited planners |
Alongside those: print and post fulfilment, overflow drafting when you are underwater, will storage, and marketing support. Nothing needs re-keying between them, because it is one company.
The practical consequence is that buying Willo is not only buying a login. If you are new, there is training that costs nothing. If you are stuck, there is a phone number answered by people who draft. If you are overwhelmed, someone can draft for you that week.
What we will not say about ourselves#
We do not publish a customer satisfaction score for Willo, because we do not hold a body of verified first-party reviews for the software specifically and we are not going to invent one. Project Will's Google reviews are public and you are welcome to read them.
We do not claim to be regulated, accredited by anyone else, or endorsed by a trade body, because we are not. What we can point at are two registration numbers that anyone can verify:
- Companies House 16839327 — Project Will Ltd, England and Wales
- UKPRN 10101187 — UK Register of Learning Providers
Related#
Before you ask.
Who owns Willo?
Project Will Ltd, registered in England and Wales, Companies House number 16839327. Project Will is also a UKRLP-registered training provider, UKPRN 10101187. Both numbers are checkable, and you should check them — including ours.
Is Project Will a regulator or a professional body?
Neither, and it does not claim to be. Will writing is not a reserved legal activity in England and Wales and there is no regulator for it. Project Will accredits practitioners against a published standard, maintains a public register, and provides training and services. It is a support body.
Do I have to be accredited to use Willo?
No. Accreditation is free and optional. Some competitors require trade body membership before they will sell to you; we do not.
Is Project Will a law firm?
No, and nor are we. Project Will does not provide legal advice. Willo is a drafting tool — the professional using it stays responsible for the advice they give and the documents they execute.
See it draft one of your cases.
Book a walkthrough with someone who drafts in Willo every day. They will open your kind of case, not a demo script, and you can stop them and ask anything.
Or call 0333 049 5033 — Mon–Fri, 9am–6pm.